FAQ

Yes, it is available for both men and women.

No, swimsuits are optional. We also offer swimsuit rentals for both men and women. If you would like to rent one, please let us know at least the day before your stay.

For Private Plans, advance payment by credit card is required when making your reservation online. For Public Plans, you may pay on-site. Please note that our facility is completely cashless.

We accept all major credit cards.

We only accept reservations through our booking website. If you have any questions, please feel free to contact us.

Our cancellation policy is listed on our website. Please refer to it for details.

We have a water purifier and an ice maker installed for your use.

In principle, we only accept inquiries by phone (+81 90-1734-9637). We also accept inquiries via social media direct messages, but it may take some time for us to reply. If your inquiry is urgent, please be sure to contact us by phone.

Please refer to the “Access” section on our website for directions.

Yes, we are an accommodation facility. We can accommodate up to 20 guests.

Yes, we provide bath towels and face towels free of charge.

Of course. If you let our staff know, we will happily explain how to enjoy the sauna beforehand. Please feel free to ask us anytime.

To change your reservation details, please be sure to contact us by phone. Please note that if changes are made within the cancellation period, cancellation fees will apply.

Yes, you are welcome to bring your own food and drinks.

Yes, you are free to take photos as long as you are fully considerate of our neighbors. Please note, however, that we cannot accept any responsibility for trouble or disputes between guests resulting from photography.

It is around 18°C. (Please note that it may vary slightly depending on the season.)

Although it is adjusted depending on the season, the temperature is generally set between 85°C and 95°C. For more details, please contact our facility directly.

Yes, you may pour water onto the sauna stones yourself.

We are very sorry, but we strictly prohibit guests from bringing their own vihta or aroma oils.

Yes, we provide a variety of complimentary amenities for you to use freely during your stay.

Yes. Since the entire property is reserved for one group per day, there is no need to cover your tattoos. However, as we are located in a residential area, please refrain from going outside the premises shirtless.

Children under elementary school age are not permitted to enter the sauna room.

The facility can accommodate up to 20 guests.

Smoking is prohibited inside the building. It is only permitted in designated outdoor areas on the premises.

Check-in is from 3:00 PM, and check-out is by 10:00 AM.